Inspection Process

Inspection Process

Our Inspection Process

  • Return must be in original, new condition as it was received
  • Manufacturer tags MUST be fully attached in the original placements, cannot be reattached by customer. All original packaging material MUST be attached upon return, this includes: hangers, bags, plastic or cardboard packaging, tissue paper, etc... We will NOT accept returns in which the tags have been removed or reattached or return is missing its original packaging, no exceptions!
  • Packaging must be whole, un-torn and undamaged or return will be refused
  • Adverse smells will void return, such as smoke or food
  • Forced Fit Attempts (trying to force a too small size on your child) that have weakened the integrity of the product such as popped buttons, stressed seams or button will not be accepted.
  • Please reassemble your product on hangers with plastic covering in place or in packaging as it was originally received before returning. Return, customization or restocking fees may apply (see Fee List). Avoid these additional fees by returning the product as it was received to you.
  • If product fails inspection it will be returned to the customer and deemed final sale – no exceptions!

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