Color Match Policy

Color Match

We know that having perfectly matched colors is often very important; this page should give you all the information you will need.

Why wouldn't colors match 100%?

Different manufacturers (brands) have different dye formulas so colors, even the ones that look similar online or have the same color name, will be slightly different. Manufactures do not share their dye formulas with each other. So while Lito and Kid's Dream both have coral dresses they will never be a 100% match to each other.

Color names, such as coral, can actually have dozens of different hues between brands so relying on the color name is not a guarantee that the color will be the same. Try visiting Google Images and see all the different hues of the color coral.  

Manufactures go into production cycles; this is when they make a certain style, how often they go into production cycles depends on how fast an item is selling. With each cycle a new dye batch is made to dye the fabric and just like paint these dye batches will vary a little each time so that each time a batch is made that color will be slightly different than the previous batch. Often when a manufacturer goes into a production cycle they will only need to produce certain sizes that a low (for example size 6-12 months, 3T, 5 & 7). So the new batch of these sizes will have a slight variance in color than the previous batch. 

Different styles, even with the same manufacturer (example style G827 and style G828), will vary slightly in color from each other as they will not have been produced at the exact same time so they will use different dye batches. These will be close but not a 100% match.

Dye is absorbed different with different materials and this will affect how the color will look in different fabrics. A yellow dye, even with the same dye batch, will show up brighter on taffeta but slightly duller on polysilk. 

Ordering the same style and color:

If you order multiple sizes in the same color and the same style on the same order we can guarantee a color match; ordering identical items on the same order is the only way we can guarantee this. If multiple purchases are being made at different times (not on the same order) you, and anyone else who is placing a separate order, must add a note to each and every order to let us know they belong to the same party, (example add a note saying "Smith wedding party"). However, if you place multiple orders they must be placed within 24 hours from each other, because if one ships we can no longer compare it with the other orders; if this is not possible you can add a note to the orders asking us to hold them until all orders are placed (example "Smith wedding party - hold for 5 orders). Please note that asking us to hold until all orders are placed may cause us to miss the delivery date provided. We have no way to know to match the dye batch to ensure a color match on different orders unless you tell us and we have the opportunity to compare the items to each other.

Ordering different styles, the same brand, in the same color:

In most cases the manufacturer will produce different styles at different times, however, if you order on the same order we will automatically find the best color match but cannot guarantee a 100% color match. If you order on separate orders you must add a note to each order to tell us they belong to the same party - we will not know unless you tell us. If you place multiple orders they must be placed within 24 hours from each other, because if one ships we can no longer compare it with the other orders; if this is not possible you can add a note to the orders asking us to hold them until all orders are placed (example "Smith wedding party - hold for 5 orders). Please note that asking us to hold until all orders are placed may cause us to miss the delivery date provided.      If the material is different (example a taffeta dress and a polysilk vest) the colors will never be a 100% match but as long as it is the same brand it will be closer than ordering an item by one brand and another from another brand. 

Ordering different styles, with different brands, in the same color:

Ordering items from different brands will never be a 100% match. They may be close but they will never be a perfect match.

Trying to match fabric to your computer screen:

If you want to color match an item you have at home and are comparing the color of it to your computer (phone, ipad, etc) screen you will not get a good match doing this. Screen resolutions vary widely and this alters the color you see through the screen on your device. You can look at the same, exact item on your iphone then look at it through a laptop and the color will always look slightly different. We offer fabric samples on some of our items and getting a fabric sample is the only way to ensure a close match. 

Our Guarantee:

We can only guarantee a color match on the exact same style that is placed on the exact same order; we will replace an item if it does not match - only if it was the same style on the same order.

We absolutely do not guarantee a color match for different styles, different brands, different orders or different materials. We will not replace these items at our cost nor accept returns for refund due to this. 

 

 

 

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